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I bought a matching set of wedding rings R-U online order made payment they arrived a week later both R size I 'contacted warren jame's for advice on how to return my Hermes delivered the ring back to stockport to be signed for, that was on 20 june I have heard nothing else from them I have phoned & e-mailed many times the woman in warren james stockport fobbed me off she did not want any details did not know it had been returned with a signature in fact did not want to know why the hell is she employed there ??? very rude sharp person Bad Customer service / lack of people skills What do I do now?????? I was told to sit & wait for how long????? 1 reply for 4 e-mails I want my ring that I ordered & paid for !!!!! come on Warren James wake up your work force learn them some manner s AND RETURN MY RING U NOT R

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